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Tag: rules and procedures

Real Customer Service — Ritz Carleton Customer Service

January 25, 2010 0 Comments

Every now and then, everyone has an experience with customer service that is just awful. That’s not a surprise. It’s bound to happen that you’re going to experience that from time to time. What’s unfortunate is that I think many of us find the customer service that we experience on a daily basis is lacklustre. […]

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