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Action & Tactics

The Staggered Project…. Starting, Stopping and Starting Again

November 8, 2011 0 Comments

For me, there is no such thing as a project that starts, happens and ends.  Whether this is a small job of a couple of hours to a multi-week project.  Inevitably, the project gets put on hold either because I’m have no choice, or in many cases, exactly because I have a choice.  Now, to […]

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Coaching meets the Real World

June 22, 2011 0 Comments

I have blogged on this before, but it is so good that I need to remind everyone of it again. I want you to watch a video on a coach who has an amazing grasp of what motivates people, in particular young people. When you’re done, reflect on how this applies to you.  What can […]

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Genius or Practice

June 7, 2011 0 Comments

I’m part way through an interesting book called The Talent Code by Daniel Coyle. It’s based on some interesting research which has implications that can benefit everyone. The Talent Code deals with how hotbeds of talent arise and what are the factors in the creation of real talent or some might say “genius”. Daniel Coyle […]

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Dare To…

February 10, 2011 0 Comments

Do you dare? Recently, I’ve been really interested in the concept of daring. Not daring someone else like in public school. But, daring yourself. The idea of thinking big and daring to give it a try. It’s such a beautifully simple idea. And, a great way to motivate yourself to do more… to explore your […]

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Reading and Writing…

December 14, 2010 0 Comments

Here’s an interesting problem…. It’s a variation of the “if a tree falls in the forest does it make a sound?”  Does someone become a writer only after someone starts reading their material.  And, more specifically for people in my business, if no one actually follows the models and systems that you write about, are […]

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Hesitation Hurts… Indecision Kills…

July 26, 2010 4 Comments

It’s true. Hesitation does hurt. Think of all the times that you have hesitated and lost. Perhaps it was a job opening, an exam answer, a new relationship or even that last piece of cake.  It all counts and it all hurts when the only thing holding you back from having made it was […]

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Mindscape Changes Its Landscape

May 12, 2010 0 Comments

Okay, it happened a little while back, but I still should be telling you about my new website on World Class Excellence.  This newly minted site is the first half of a 2 stage upgrade.  The layout and structure has changed to be more easily accessible but, the most important thing is that there is […]

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Real Customer Service — Ritz Carleton Customer Service

January 25, 2010 0 Comments

Every now and then, everyone has an experience with customer service that is just awful. That’s not a surprise. It’s bound to happen that you’re going to experience that from time to time. What’s unfortunate is that I think many of us find the customer service that we experience on a daily basis is lacklustre. […]

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Happy New Year 2010: The Year Of You…

January 15, 2010 4 Comments

Happy New Year to All!! It’s going to be another great year, again. So, have you decided?  It’s part way through the month of January and hopefully you’ve decided what this is going to be The Year Of… for you.  Have you done this before?  No, then, read on. I’ve started a tradition in asking […]

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Modelling, The Unwilling & Courage

October 6, 2009 2 Comments

Found some interesting notes of mine that must have been sitting around for a couple of years.  They were only a few short lines on a small piece of paper but they spoke a truth that can help anyone who doesn’t know how to do something.  In fact, the notes are so basic that they could […]

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